Privacy Policy

Last updated: January 29, 2026

English.Repair ("we", "us", or "our") operates the website english.repair. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:

Email address
First name and last name
Phone number
Address (for service delivery)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To process payments and deliver products/services
To send you marketing communications (only with your consent)

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We may process your personal data because:

We need to perform a contract with you (e.g., deliver the Expat Landing Kit)
You have given us permission to do so
The processing is in our legitimate interests and not overridden by your rights
To comply with the law

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

Right of Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any inaccurate information.
Right to Erasure: You have the right to request that we delete your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your data.
Right to Data Portability: You have the right to request that we transfer your data to another organization.
Right to Object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at: tian@english.repair

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: To understand how visitors interact with our website (only with consent).

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

Stripe: For payment processing. See Stripe's Privacy Policy.
Formspree: For contact form submissions. See Formspree's Privacy Policy.

8. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: tian@english.repair
Phone: +351 933 194 847